Terms & Conditions

Last updated: 1 January 2025

Orders are subject to availability. We may substitute floral materials with equal value and style where necessary.

Delivery windows and areas are shown at checkout. We are not responsible for delays caused by incorrect addresses or recipient unavailability.

Due to perishability of flowers, cancellations and refunds are handled case-by-case. Contact us within 24 hours with photos for quality issues.

To the fullest extent permitted by law, our liability is limited to the value of goods purchased.

Questions on these Terms? hello@orchidoasis.com